After-sales

Day one.And year ten.

A court is a 10-year asset. Here's what looking after one with us actually involves — from weekly brushing to the warranty that sits behind every panel.

Lifecycle

What maintenance looks like.

01

Daily / weekly

  • ·Brush the artificial grass to keep the pile upright
  • ·Visual check of net tension and post tightener
  • ·Wipe down glass for visibility under lights
02

Monthly

  • ·Inspect mesh frame fixings and 304 stainless hardware
  • ·Check LED fixtures and lamp head alignment
  • ·Top-up infill on the artificial grass if specified
03

Annual

  • ·Full structural review on all 12mm tempered glass panels
  • ·Powder-coat condition check on Q235 steel frame
  • ·Replace gaskets and consumables as needed

What we promise

Backed by the chain we own.

10-year glass warranty

12mm tempered glass meets ISO 9001, CE and SGCC. Polished edges, countersunk holes, packed in 18-piece wooden cartons — the same spec on day one and on year ten.

Owned supply chain

Because we own the build chain end-to-end, replacement parts and panels are kept to the same spec as your original install. No ad-hoc substitutions.

Rapid response

Professional after-sales and technical support, with rapid response when something needs attention. // TODO: confirm response-time SLA when service plans are finalised.

Modular by design

Every system is designed for quick assembly, disassembly and maintenance. Components swap out without dismantling the rest of the structure.

Need a service plan? We'll write one.

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